Warranty Policy

Learn more about our policies on warranties.

We take pride in the quality of our products and ensure every item is thoroughly tested before shipping.

Warranties for our products are provided under the following conditions:

  • Generally, our mechanical products come with a 12-month warranty, while our electronic products have a 2-year warranty.

  • Please check the specific product you have ordered for it's warranty period as it is subject to change.

  • The warranty covers defects in materials or workmanship, provided the products are used under the specified operational guidelines.

To request warranty service, please reach out within 30 (thirty) days of discovering the defect, with a description of the issue and proof of purchase.

We do not offer warranties for:

  • Damage caused by misuse, abuse, or modifications made to the product by the user.

  • Normal wear and tear resulting from regular usage.

  • Incidental or consequential damages resulting from the use of the product.

If your product meets the warranty conditions stated above, please don't hesitate to get in touch with us at support@minimatter3d.com to initiate a warranty claim! We will do our best to replace, fix, or refund your product!